No worries if you can't access Premium features. Kindly follow these steps to resolve this issue:
1) Check the Internet connection.
2) Verify your subscription status and make sure it hasn't expired:
iOS: tap device Settings > iTunes & App Store > Apple ID > view Apple ID > Subscriptions. Otherwise, go to in-app Profile settings > Restore.
Android: open Google Play Store > Menu > Subscriptions. Verify you’re signed in to the correct Google Account.
Hope it helps and you'll enjoy Premium features to the fullest. If you keep having this issue, feel free to email us at [email protected]