Last Updated: November 18, 2020
Previous versions are available here.
Verv Inc. and its affiliates (“Verv” or “we” or “us”), has created this privacy statement in order to fully disclose its data practices for the Verv Website (“Website”), any Verv mobile applications (“App”), and the products and services offered and provided through the Website (“Products”).
TABLE OF CONTENTS
We collect the following Personal Data from you:
General Personal Data
Personal Data about your fitness and wellbeing
You will also have an option to permit us to import and export the App data from third-party services such as Apple HealthKit, among others. Such information may include: weight, gender, height, heartbeat rate, number of steps/distance travelled, and other information about your health. We do not use the information obtained via the HealthKit framework for advertising or similar purposes. We do not disclose any information obtained via HealthKit to third parties without your express permission. We do not sell information obtained via HealthKit to advertising platforms, data brokers or information resellers. Permitting us to access third party information can help you to maximize your App experience.
Example: We may process your Personal data to provide you our core functionality.
Example: We may analyze your usage patterns to get better understanding of what kind of features you like the most.
Example: We may use some of your contract data to notify you about our product updates.
Example: If you send us an email, we may use your Personal data to reply.
Example: We may use your Personal data to inform about some changes in the App.
Note: You can disable this function in your phone settings.
Example: We may use some of your contact data to send you a discount offer.
Note: You can disable this by sending us an email at [email protected].
Example: We may learn from your Personal data and build new features based on it.
Example: We may use some of your data (in de-identified form) to perform academic and scientific studies.
We are committed to grant you vast privacy rights, no matter where you reside and what country you are from.
Restriction of Processing. You have the right to restrict processing if you contest the accuracy of the Personal Data and wish to restrict processing for a period enabling Verv to verify the accuracy of the Personal Information; you believe that the processing is unlawful and opposes the erasure of the Personal Data and instead request the restriction of the use of such data; you believe we no longer need the Personal Data for the purposes of processing, but you require the data for the establishment, exercise, or defense of legal claims; or you object to processing pending the verification whether legitimate grounds to process the Personal Data exist and override your right to erasure.
Access to your Personal Data and Data Portability. The App gives you the ability to access and update Personal Data within the App and your account settings. You shall be entitled to request information about whether we have any Personal Data about you and receive a copy thereof, to access your Personal data (including in a structured and portable form, e.g. .json format).
Erasure of your Personal Data. If you believe that your Personal Data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, or in cases where you have withdrawn your consent or object to the processing of your Personal Data, or in cases where the processing of your Personal Data does not otherwise comply with applicable laws, you have right to contact us and ask us to erase such Personal Data.
Right to object processing of your Personal Data. In some cases you may object to processing of your Personal Data. Please be aware that erasing some Personal Data inserted by you may affect your ability to use the App and its features.
Notification requirements. If required by applicable laws, we commit to notify you within a reasonable period of time and your data protection authority within the timeframe specified in applicable law about any personal data breaches in the App.
Data Protection Authorities. You may also have the right to lodge a complaint with your local data protection authority about any of our activities that you deem are not compliant with applicable law.
How to exercise your rights?
Simply reach us out at [email protected].
Please keep in mind that in case of a vague access, erasure, or objection request or any other request in exercise of the mentioned rights we may engage you in a dialogue so as to better understand the motivation for the request and to locate responsive information. In case this is impossible, we reserve the right to refuse granting your request.
We might also require you to prove your identity (for example, by requesting an ID or any other reasonable proof of identity, or requesting that your confirm certain data points about yourself) in order for you to invoke the mentioned rights, specifically if you exercise them in respect to special categories of Personal Data like data about health. This is made to ensure that no rights of third parties are violated by your request, and the rights described in this section are exercised by an actual Personal Data subject or an authorized person.
General cases. We may disclose your Personal Data:
Sharing to make the App run. We may share some of your Personal Data with third-party service providers and processors who commit to comply with applicable laws concerning their usage of your Personal Data (for example, GDPR for the EU residents). Our third-party service providers and processors may share your Personal Data with their own third-party service providers and processors, granted they have appropriate data protection safeguards in place and they process your Personal Data consistently with the original purpose.
Here is the list of such third-party service providers and processors:
You may also opt-out by sending as an email at [email protected]. Please note that if you opt-out, this may affect your App experience.
No sale of Personal Data. Please note that we will never sell, rent, assign, transfer for consideration, loan or otherwise make available your Personal Data to third parties for any sort of consideration, whether monetary or not. We commit to transfer your Personal Data only to third parties acting on our behalf and following our instructions as service providers.
Aggregated Information. We may also share aggregated, anonymized or de-identified information, which cannot reasonably be used to identify you. For example, we may share, including, without limitation, in articles, blog posts and scientific publications, general age demographic information and aggregate statistics about certain activities or symptoms from data collected to help identify patterns across users.
Security of your Personal Data is important to us. When you provide your Personal data that is considered to be sensitive or falls under “categories of special data” under applicable laws to us, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it.
Among others, we utilize the following security measures to protect your Personal Data:
Bear in mind that no method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our App, you can contact us at [email protected].
We will retain your Personal Data for as long as the application is installed on your mobile device or as needed to provide you service. If you remove the application from your phone or (and) deactivate your subscription, we will remove all your Personal Data within 12 months and use copies of your Personal Data only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We retain your Personal data for the indicated period of time in order for you to be able to restore all your information and settings, if you like to return to the App. If you wish to cancel your account or request that we no longer use your information to provide you services, or wish to delete all your information and Personal Data permanently, contact us at [email protected].
In some cases, after we may anonymize your Personal Data in such a way that it will never identify you, actually or potentially. We may use such anonymized data for various purposes like training our AI built into the App.
We use our own servers located in the European Union (Germany) to transfer, process, and store your Personal Data.
The Verv Website, App, and any Products available are not directed at or intended for children under 13 years of age. However, Verv recognizes that children under the age of 13 may potentially access the Website and subscribe to the newsletter, purchase software and Products, or download the Application. Parents and Legal Guardians may request Verv to review, delete or stop the collection of any personally identifiable information of their child(ren). You may do so by contacting 508 Software by email at [email protected].
Please also note that Verv Website, App, and any Products are not directed at or intended for children from the European Union under 16 years of age. Verv Website, App, and any Products do not collect Personal Data from anyone from the EU who are under 16. If you know anyone from the EU under 16 years of age who is using Verv Website, App, and any Products, let us know at [email protected] and we will delete such user and all Personal Data accordingly.
Please note that different age restrictions may apply depending on a country you come from.
To communicate with our Data Protection Officer, please email at [email protected].
3773 Howard Hughes Parkway, South Tower, Suite 500, Las Vegas, NV 89169-6014
Email: [email protected]
Our EU representative:
ANGOLIACO INVESTMENTS LTD
Karaiskaki, 38 KANIKA ALEXANDER CENTER, 1st floor, Office 113B
BLOCK 1, 3032, Limassol, Cyprus
E-mail: [email protected]
Copyright © 2020 Verv Inc. All rights reserved. The Website, App, Products, and all documentation are the copyrighted property of Verv Inc. and/or its licensors and protected by copyright laws and international intellectual property treaties. Verv® and related logo(s), and all related Product, App, and service names, design marks and slogans are the trademarks and/or registered trademarks of Verv Inc. and/or its affiliates. Any use of the Verv Inc. or third-party trademarks or logos without the prior written consent of Verv Inc. or the applicable trademark owner is strictly prohibited.